5 Things to Remember When Hiring a Removal Company

Courier Insurance Comparison

  • checkQuotes From Leading Insurance Providers
  • checkTailored Policies & Expert Advice
  • checkSave time & money

Written by Michael Foote, Insurance and Finance Expert

Michael Foote is the founder of Quote Goat and has over 13 years experience working in the finance, insurance and currency sectors. Since launching Quote Goat he has appeared on TV as well as many of the largest online publications including Forbes, The Telegraph and The Metro. Prior to Quote Goat, he worked in finance in the city for a number of firms including HSBC.

Very few things are as stressful as moving home. With so much stuff to sort out, relocating to a new abode requires a lot of planning and preparation – and that’s before you’ve even thought about moving your belongings to your new property.

This is why it’s always essential to hire a professional, reputable removal company to help with your house move. Moving is stressful enough without any issues cropping up while moving your stuff, so to avoid any nasty surprises while you’re on the move, always be sure to hire the right removal company.

There are a number of things you should look out for when hiring a removal company. Some of them are basic ways of checking how professional a company is, while others are massive red flags which should put you off immediately. Here are 5 things to keep an eye out for when you’re hiring a company to help with a house move.


This one might seem obvious but you’d be amazed how many people still don’t use reviews when hiring a service. While reviews don’t absolutely guarantee you’ll get the best job – sometimes issues can crop up with even the best of removal companies – they can give you a good idea of the quality of service the outfit has provided in the past.

A wise man once said the best way to predict future behaviour is to look at previous actions, so if there are multiple reviews saying a company turned up late or damaged peoples’ belongings, it’s probably a good idea to avoid those as there’s a good chance you’ll end up in the same unfortunate situation yourself.


There are many ways to get recommendations these days, and they could all help direct you towards a good removal company. Ask friends or members of your family. We all know someone who’ always moving home, so consult them and see if they can recommend a company they’ve had positive experiences with.

Social media can also be great for asking for recommendations. Head to your local buy & sell page and ask for some help finding a reliable removal company. Just be careful though as sometimes the person responding could be a friend or partner of the business owner and not someone offering an impartial recommendation.


Are their prices extremely cheap? If so, there’s probably a reason for their lowly prices and it may suggest they’ll be providing a below-par service. From waste disposal costs, to paying sufficient wages for their staff, legitimate, professional removal firms have a number of overheads that make offering their services for peanuts unfeasible. As the old saying goes, if it’s too good to be true then it probably is, and that’s never been more true than with removal companies who are charging next to nothing to do your house move.

Are they licensed?

Many of your possessions will probably have a lot of value to you – both monetary and sentimental – so do you really want to hire someone without a licence simply on the basis their prices are cheap? Nope, thought not…

Besides, it’s a legal requirement to hold a licence to transport someone’s belongings for a service, and as a rule of thumb it’s always best avoiding companies who show a flippant disregard for the law.

Check they’re insured

It’s safe to assume that any company you hire will be transporting some valuable items, so it makes sense to hire one that takes their profession seriously. If the team looking to facilitate your house move isn’t licensed or insured, then it’s probably best to find one that is as you won’t be covered in the event of a mishap. Besides, any company worth their salt should want to be insured as accidents can and do occur from time to time, so any professional removals business will avoid cutting corners with their insurance.

All removal companies are required to have hire and reward insurance, and our price comparison page allows you to check some of the best quotes on the market. To browse some of the best deals around, head over there now.