How Taxi Drivers Can Make Sure Their Customers Tip

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Written by Michael Foote, Insurance and Finance Expert

Michael Foote is the founder of Quote Goat and has over 13 years experience working in the finance, insurance and currency sectors. Since launching Quote Goat he has appeared on TV as well as many of the largest online publications including Forbes, The Telegraph and The Metro. Prior to Quote Goat, he worked in finance in the city for a number of firms including HSBC.

It’s fair to say we’ve all had a pretty rough year, but if you’re a taxi driver then you’re probably feeling the pinch more than most at the minute, with restrictions and business closures taking away much of your usual custom.

Although tips have always been essential for taxi drivers wishing to make a good living, with business scarce at the moment those extra few pounds are now more important than ever. This is why it’s important to maximise your chances of receiving a tip, as they can top up your wage and make all the difference in these trying times. So, to make sure your takings are given a much-needed boost, here’s how a taxi driver can improve their chances of receiving those all-important tips.

Drive considerately

The passenger’s experience will greatly influence whether or not they give you a tip, and the way you drive will go a long way to determining how enjoyable the ride is. Drive safely and considerately, and they’re much more likely to enjoy the ride, thus increasing your chances of receiving a tip when you’ve finally dropped them off at their destination.

Be polite and courteous

Good manners don’t cost a thing, although bad manners most certainly do… and as a taxi driver they’re guaranteed to cost you your tips. Remember, you’re providing a service so always be polite to your customers and try to meet their needs whenever possible. Not only will this ensure they enjoy your service but they’ll be more likely to reward your attentiveness with a tip.

Be on time

There’s nothing more frustrating than being late for an important appointment or meeting because your taxi is late. If you’re one of those taxi drivers who never turns up on time, you’ve simply no chance of being tipped. If you wish to receive extra compensation for your service, then make sure you get the passenger to their destination in good time.

Go the extra mile

Occasionally, passengers may require additional assistance when getting into the vehicle. This could be because they use a wheelchair, or perhaps they’re an elderly passenger who struggles to open or close the door. Whatever the reason, going out your way to make sure their needs are met is a great way of making sure your passenger has a pleasant journey… and it might just earn you a tip too.

Be sensitive to your passenger’s needs

Taking into consideration what your passenger wants from your ride is the best way of ensuring they have a pleasant time while onboard your taxi. For example, if your customer is clearly preoccupied and busy using their phone then it’s safe to assume they would prefer to be left alone and taken to their destination as soon as possible. On the other hand, if they’re chatty and seem to want to engage, then try to converse a little as this should make the trip pleasant for you and more importantly your passenger, meaning they will be far more likely to offer a little extra when it’s time to take payment.

Are you a taxi driver looking for some of the best insurance policies on the market? Here are Quote Goat we scour the market for the best policies, so to save money on some of the best cover around, be sure to compare taxi insurance with us!