Debenhams Travel Money

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Written by Michael Foote, founder of Quote Goat, has over 13 years experience working in the finance, insurance and currency sectors.

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About Debenhams’ Currency and Holiday Money Service

Boasting an excellent online ordering system and benefits for valued store card holders, Debenhams Travel Money is an increasingly popular choice for travellers exchanging their currency. There’s the option to have your currency delivered to your home or to collect from your local store, ensuring a convenient and speedy way to get your travel money.

Important points about Debenhams’ service

60 available currencies

No minimum order value for collection and maximum order value of £2,500

Home delivery and in-store travel money options available

Hundreds of travel bureaus across the country

Home delivery charge £6.96 on orders up to £499, free on orders over £500

FAQs about Debenhams’ currency service

  • Does Debenhams buy back currency? 

Debenhams will not only buy back unused currency, but will reward Debenhams store card customers in the process! Any unused currency will be transferred on to a gift card to spend in store, with a 20% bonus added. Card holders also get preferential rates and all customers using Debenhams exchange rates will benefit from 0% foreign currency commissions. 

  • Does Debenhams offer a currency card? 

Debenhams offers a handy prepaid travel card for those looking to take the hassle out of holidays. Powered by Mastercard, it is available from over 100 bureaus across the country and can be used wherever you see the Mastercard mark. 

  • How does Debenhams offer currency? 

To benefit from Debenhams travel money, you can opt to collect in store for free or have your currency delivered by post via Next Day Delivery. Use the simple online form before 2pm to pick up your travel money or have it delivered the following day. Order over £500 and you’ll get Next Day Delivery for free, while smaller orders attract a £6.95 fee. 

  • Is Debenhams FCA authorised? 

Yes, Debenhams Travel Money is fully authorised by the Financial Conduct Authority. 

  • Do Debenhams take credit card payments, and do they charge a fee? 

Debenhams accept credit payments as part of their holiday money service. You may be charged a fee by your credit card company for this. 

  • Can you choose a delivery date with Debenhams?                                           

As part of its service, Debenhams offers Next Day Delivery.  Delivery is free over £500, or £6.95 for any amount under £500.  

  • Does Debenhams allow you to amend/cancel an order? 

Orders for home delivery cannot be cancelled once they are made. If you decide to cancel your click and collect order, this will be subject to  a £10 cancellation fee. Refunds can take up to ten days to credit back to your bank account. 

  • Can you specify denominations with Debenhams? 

Unfortunately, you are unable to specify denominations as part of your order. Orders are mixed, so you will benefit from a mix of high and low denominationsdepending on availability. 

  • Do I need to bring ID to collect from Debenhams? 

In order to collect Debenhams Travel Money you’ve ordered online, you’ll need a UK photographic driving licence, your reference number, and the payment card used to make your order. For security reasons, only the cardholder can collect the order. 

Debenham’s Currency Exchange Reviews

Debenham's Travel Money Service
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“Absolutely brilliant service from start to finish. Ordered 900 Euros yesterday morning online, arrived this morning by tracked Royal Mail. It was mixed notes 50, 20, 10 and 5. There wasn’t an option to choose the smaller denominations, but really happy with what we received, it was a competitive rate, and they included a £5 gift voucher as well. Would definitely recommend.”

“I always order and reserve my euros online in order to secure the rate shown. The rate available ‘in store’ is less, so it would be stupid not to. Perhaps an unfair advantage to those who do not have an online facility, but that is a separate discussion.”

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