Does Thomas Cook buy back currency?
Thomas Cook has the option to securely buy back currency. Thomas Cook outlets are able to assist, but make sure you contact them individually to discuss this.
Does Thomas Cook offer a currency card?
Thomas Cook offers a pre-paid currency card, Lyk, powered by Mastercard. One key benefit of this card is the free mobile phone app, where you can view your balance, top up your cash and even use Apple Pay to purchase goods when abroad.
How does Thomas Cook offer currency?
Choose between collecting in-store for free or getting your Thomas Cook travel money through the post. Next Day Delivery is free for all orders between £500 and a maximum amount of £2,500. If you’re looking to make a smaller order, £4.99 will be added to cover Next Day Delivery costs.
Is Thomas Cook FCA authorised?
Yes, Thomas Cook Travel Money is fully authorised by the Financial Conduct Authority.
Do Thomas Cook take credit card payments, and do they charge a fee?
Thomas Cook accept credit payments as part of their holiday money service. For this, a 1.5% credit card handling fee applies.
Can you choose a delivery date with Thomas Cook?
As part of its service, Thomas Cook offers next day delivery. Delivery is free for orders over £500 or £4.99 for amounts below this.
Does Thomas Cook allow you to amend/cancel an order?
Due to the quick turnaround of Thomas Cook’s Next Day Delivery service, orders cannot be cancelled. If you’re looking to amend a click and collect order, speak to your local Thomas Cook store.
Can you specify denominations with Thomas Cook?
If you choose the Click and Collect option, you will be able to specify denominations when visiting in store.
Do I need to bring ID to collect from Thomas Cook?
When collecting your currency from Thomas Cook, you will need the payment card you used to place your order, along with a valid photo ID such as a passport or driving licence, matching the details of your payment card.